To be eligible for the 10-Year Money Back Guarantee, the customer must have purchased a Potis Edge, Hiconics, Growatt, or Goodwe home storage battery (the “Product”) from Auspro Group Pty Ltd. This promotion applies only to the battery and its associated installation costs.
The 10-Year Money Back Guarantee covers the full cost of the Product, including the purchase price and installation fee.
A refund will only be granted if, during the 10-year period from the installation date, the customer’s electricity savings do not at least equal the total cost of the Product (including both the battery and installation).
To claim a refund, the customer must:
The guarantee does not apply if the customer fails to meet the conditions set forth, including but not limited to, non-compliance with the installation, maintenance, or care guidelines for the Product.
The Back To Base Monitoring service is a dedicated remote diagnostics service provided by Auspro Group Pty Ltd for the Potis Edge home storage battery. This service allows Auspro Group to remotely monitor and diagnose the battery’s performance and ensure it is functioning optimally.
This monitoring service is for a period of 12 months from the date of installation.
There is no additional charge for the Back To Base Monitoring service, as it is complimentarily included with the purchase of the Potis Edge home storage battery.
Any faults or issues that are caused by external factors not related to the product’s performance or maintenance will not be covered under this service.
This promotion is available to any customer who purchases a PotisEdge home storage battery from Auspro Group Pty Ltd.
This promotion is capped at $500. Only the last electricity bill, issued after the installation of the PotisEdge battery, is eligible for reimbursement.
To claim the promotion, customers may choose one of the following options:
The offer is valid immediately after the installation of the battery and does not have an expiration date.
Auspro Group Pty Ltd reserves the right to modify, suspend, or cancel any of these promotions at its sole discretion, with notice provided to customers.
These promotions are non-transferable and cannot be combined with any other offers or discounts.
Auspro Group Pty Ltd is not liable for any indirect, incidental, or consequential damages arising from participation in the promotions or the use of the products.
These promotions are governed by the laws of Australia. Any disputes will be handled in accordance with applicable consumer protection laws.
All customer information submitted for the purposes of these promotions will be handled in accordance with Auspro Group Pty Ltd’s privacy policy.
We’ve been Victoria’s leading energy efficiency brand since 2017. At Auspro we help you to improve energy efficiencies at home and at work – and in doing so, you save money and help make things better for our planet. How cool is that?
Discover opportunities to save on energy costs while reducing your environmental footprint.
Switch to cost-effective heat pumps driven by renewable energy
Switch to cost-effective heat pumps driven by renewable energy
Switch to refrigeration, available at subsidised prices for commercial businesses in VIC
Switch to refrigeration, available at subsidised prices for commercial businesses in VIC
If you can measure it, you can manage it. Start monitoring your electricity usage in real-time
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